Sales, lettings & property management

Answer every property enquiry in seconds, and never lose another instruction to a slow reply.

Keyhold answers every enquiry from your portals, website and ads in under 60 seconds, day or night. It qualifies the lead and books the viewing or valuation straight into your diary, with no extra staff. It also reactivates old vendors and landlords, chases no shows, triages maintenance issues, and preps your landlord and vendor updates.

✓ Live in days   ✓ £0 setup fee & 50% off month one for founding clients   ✓ 30 day rolling contract

70%
of agents miss valuation requests within 24 hours
30%
of portal enquiries get any reply at all
50%
of property leads arrive between 6pm & 9am
<60 sec
Keyhold's reply, every lead, every time
Sources: Rightmove letting-agent mystery-shop · Callwell survey of 10,000+ UK agents · Homeflow response-time study
Where agents lose out

Your best leads go cold while you're out on viewings, valuations or out of the office

You pay a fortune for portal and ad leads, then vendors, landlords, buyers and tenants sit unanswered for hours and drift to the agent who replied first. Meanwhile maintenance issues pile up out of hours with nobody to catch them.

  • Half your leads land out of hours, between 6pm and 9am, when nobody's at the desk.
  • The average agent takes around 4 working hours to reply; the slowest, nearly 5 working days.
  • Old leads sit in your CRM with no follow up.
  • No shows, quiet applicants and out of hours maintenance issues never get chased.
21×

More likely to convert a lead when you reply within 5 minutes versus 30 minutes. Most agents are measured in hours.

Source: Lead Response Management study / Harvard Business Review
What Keyhold does

Everything handled, from first enquiry to a full diary and sorted maintenance

Answer fast, work the leads you already have, keep appointments alive, and take the day-to-day admin off your team.

01

New-lead instant response

The moment an enquiry comes in from a portal, website or ads, the vendor, landlord, buyer or tenant gets an immediate reply by WhatsApp, SMS or email, qualified and booked in. Tone adjustable from light assistant to full closer.

02

Database reactivation

Targeted follow up messages to past vendors, landlords and old enquiries, booking fresh valuations, viewings and instructions from contacts you already own.

03

Appointment reminders

Automated reminders before every valuation, viewing or call, so far more of the appointments you book actually happen.

04

No-show recovery

If someone doesn't turn up, a smart follow up sequence rebooks them automatically, with no chasing from your team.

05

Maintenance triage

Tenants report issues over WhatsApp, photos and all. Keyhold gathers the details, judges urgency, escalates emergencies to a human instantly, and routes the rest to the right person.

06

Landlord & vendor updates

Weekly update drafts prepared for your landlords and vendors, ready for your manager to approve and send. Shows clients you're on it, without the admin.

The cost of slow

How much extra revenue could speed-to-lead unlock?

Drag the sliders to match your business. The numbers update live, based on industry benchmarks for replying in under 60 seconds versus hours later.

300
502,000
£3,500
£500£15,000

Your sales commission or lettings fee on a typical completed deal. We only count the leads you're currently not answering in time.

Your projection
Extra viewings & valuations booked / month
25
2 extra completed deals, around £6,900/month in extra fees (illustrative).
Leads currently going unanswered180
Leads Keyhold answers in < 60s285
Extra leads engaged vs today165
Illustrative only. Grounded in UK research that under half of enquiries get a timely reply: we assume you currently respond in time to ~40% of leads, Keyhold to ~95%, and that a conservative 15% of the extra leads engaged book an appointment and ~8% of those complete. We'll model your real numbers on your call.
You stay in control

Dial it to exactly how you want it

Nervous about automation touching your vendors and landlords? Keep it light. Want it to sell? Turn it up. Your business, your call, and always tuned to your brand and tone.

Level 1

Assistant

Simply replies fast, qualifies, and books. Transparent that it's an assistant, and hands anything real straight to your team.

Level 2

Concierge

Conversational, nurtures leads and follows up persistently, while staying clearly supportive, never pushy.

Level 3

Closer

Persuasive and proactive. Handles objections and drives hard for the booking, for teams who want maximum conversion.

Your database is a goldmine

Put the vendors, landlords and applicants you already have back to work

Your CRM is full of vendors and landlords who never instructed, applicants who went quiet, and old valuation enquiries. Keyhold works through them automatically, asking "still looking?", "still thinking of selling or letting?", "shall we get you booked in?", and books the live ones straight into your diary. It goes back to past and prospective vendors and landlords to line up fresh valuations and instructions. No new ad spend, just the database you already own.

£0
ad spend. New viewings, valuations and instructions from the vendors, landlords and applicants already in your CRM
See it in action

Watch Keyhold handle a real lead

Pick a scenario and watch the conversation play out. Every reply automatic, every booking straight into the diary.

S&C
Smith & Co Estate Agentsvia WhatsApp
Message…

Every client also gets a simple live dashboard showing exactly what Keyhold has booked them.

Pricing

Pick what your business needs

Straightforward monthly pricing on a 30 day rolling contract.

Respond
£450/month
  • Instant response to new enquiries from Rightmove, Zoopla, OnTheMarket & your website
  • Qualifies every lead and books viewings & valuations
  • Appointment reminders
  • Adjustable tone, from light assistant to full closer
Get started
Most popular
Respond+
£550/month
  • Everything in Respond, plus:
  • Database reactivation for vendors, landlords & old enquiries
  • No-show recovery
  • Landlord & vendor updates (bonus)
Get started
Property Care
£500/month
  • Instant response to maintenance issues over WhatsApp, photos & videos welcome
  • Smart urgency triage, emergencies escalated to a human instantly
  • Logs, routes & notifies the right person or contractor
  • Tenants kept updated automatically
Get started
Best value
Complete
£900/month
  • Full sales & lettings: response, reactivation, reminders & no-show recovery
  • Full property management & maintenance triage
  • Landlord & vendor updates
  • Everything Keyhold does, in one price
Get started

All plans have a £500 setup fee, which is £0 for the first 10 founding clients. 30 day rolling contract.

"The tool I always wished I had, so my team could spend their time closing, not chasing."
Why Keyhold

Built by someone who's run the branch, not just the software

I spent a decade in London estate agency and lettings, from negotiator to running a branch and team, before moving into proptech. I know exactly how it feels to watch good leads go cold while you and your negotiators are flat out on viewings.

Keyhold is the tool I always wished I had: something that instantly answers and qualifies every single lead, so my team could spend their hours on what actually makes money, closing deals, instead of chasing cold enquiries.

Matt, Founder of Keyhold

Founding client offer · first 10 only

Come on board as a founding client

£0 setup fee
50% off your first month
30 day rolling contract

All we ask in return: a short testimonial once it's working for you.